BEST DAY EVER

October 29, 2013

monday was the worst day of work i've ever had in my entire life. and i'm going to tell you why it was the worst day of work, right now. i rolled into work monday morning happy as a bee, sat down at my desk, and proceeded to log in to my email and go through my unread mail. i read a few and then i opened an email from a contact i'd been working with for one of my races in texas, and my stomach dropped. instantly i felt like throwing up and also crying at the same time. so here's the story behind the email.

i had been emailing back and forth with my graphic designer last week for some material she was working on for me. it was an in house communication, so obviously we sort of talk to each other differently because it doesn't have to be as formal and professional. i had been sending her soooo many emails asking her to make stuff for me. we had been working really hard to push out all this material for my texas race. all the emails to her had the same subject line and it was getting confusing figuring out which email was which at this point because the subject was the same on all of them. anyways i ended up asking her for one last request of more material, and by this point i went ahead and titled my subject with a four letter profanity in it, and also in all caps (alright, the subject title included s*** in it if you must know, and this is not an excuse for my subject line, just fact of the matter) it was meant to be funny (which happened to not be so funny monday morning) and i'm pretty sure coni (my graphic designer) got a kick out of it. it was one of those things like "here coni, here's more stuff i have for you to do, on top of all the other stuff i've already requested to be done" haha! are you catchin my drift? i hope. 

so anyways we emailed back and forth after that, and i completely forget about the subject title. dumb dumb dumb. i should have just started a new email. but noooooooo. so i'm doing a little work on saturday and i see coni responded and sent me the material i'd asked for earlier in the week, and it's a response in the same thread with that lovely subject title i decided to come up with. but i didn't even realize or double check it after i opened the email. there were five different attachments of graphics in the email, so instead of downloading them to my computer and sending them off in a new email, i went right ahead and forwarded the email straight to my contact in texas. OH. MY. GOSH. well that's what caused all hell to break loose monday morning. because apparently i'd sent it to my contact (who also missed the subject title might i add) and he then he claimed to have forwarded it to over 1,000 people (everyone thought that number was a bit dramatic). regardless if it was a 1,000 people or not, he'd still sent it out to a lot of people, and my lovely subject line in all caps popped up in all these people's emails over the weekend. so there's me on the weekend, thinkin i'm doing a great job...getting all this stuff sent out...working overtime on a saturday...yada yada yada. well think again jewelz! 

alright back to me opening up my contact's email monday morning. i open the email and he is PISSED. he was in trouble with his boss because he had sent it out with my subject line and he said how could i do this to him and that the language was offensive blah blah blah BAD. so i'm feeling totally sick. and if you know me, i HATE confrontation...i hate being in trouble...i hate awkward situations...i hate letting people down...i basically hate messing up and it affecting other people. so my fellow regional marketers took me to mickie deez to talk and figure it out. i called my race director while we were there and i broke down and just started bawling. i explained the whole situation and he was so nice about it, i was shocked. i thought i was going to get my head bit off because we had been working closely and really hard on this race together, and i felt like i had just ruined the entire event and let everyone down in my region. this contact in texas was telling me of all the people i'd offended and people who weren't going to work with us because of the subject matter. ah frick. 

we left mcdonalds and headed back to the office. i had to calm down before i called to apologize to this contact and when i felt good i went out to my car to call him. so i'm in my car calling and he picks up and we start talking. i apologized to him, explained the situation, offered free registrations, and tried my best to keep it together. then i just let him go off on me, which i deserved i guess. after the phone call, i called beej. it somehow gets more emotional when you're talking to someone you're really close with. do you guys agree? at least that's how it is for me. i hate crying in front of people i don't know because i don't like making people feel uncomfortable or awkward, and i also don't like people feeling bad for me. but it's like when something bad happens and you go to your mom, or whoever, for comfort, and it just feels good to get it all out and have someone there to reassure you that it's gonna be okay. 

so i'm off the phone call with my contact and i start hysterically crying. i was so embarrassed by this, i'm thinking i'm going to lose my job, i've ruined all the relationships we've made and all the hard work everyone has put in, and so on. i'm crying on the phone with beej and he can't even understand what i'm saying. it was that crying where you're panting and can't breathe and you're sort of hiccuping. he's like "what happened?! oh no jewelz are you okay?! tell me what's going on?! are you hurt?!" he's obviously thinking i've been in a very serious car accident, which that's what it probably sounded like on the phone. i'm sobbing "nooooooo it's work!" and he lets out a huge sigh haha i've scared him a few times on previous calls where i start crying before i get around to telling him what's wrong first. so i tell him everything and he was so great about it. he made me feel so much better and he reassured me that everyone makes mistakes and you just learn from it. we get off the phone so i can go deal with the mess. i go inside and i start feeling emotional again. all these thoughts about what was going to happen to me start creeping back in my head. so i go back outside to my car and i call my best friend natalie. she was also so comforting and nice about it, and so naturally i start bawling again. but while i'm on the phone with her, my contact is calling on the other line. so i answer his call and he starts going off on me again, not as bad as the first call though, more just telling me that i need to whip up a letter of apology quickly. so we get off the phone and i get my marketing manager and public relations girl involved in the matter. we whipped up a nice letter of apology and sent it off. hallelujah! the drama, my goodness.

by noon, i felt exhausted. i'd been uncontrollably crying for three hours straight it felt like. i'd start explaining the situation to someone new and i'd start crying. and then i'd pull it together, and then i'd start crying out of nowhere in the middle of a conversation. ahhhhh oh my freak! so by noon, after it had been taken care of, my eyes were burning and puffy and so tired, i just felt like closing them and going to sleep. does anyone else get really tired and sleepy after a good cry session? happens to me every time. well, i managed to finish the day out and when my head hit the pillow that night, i knocked out. one of those nights where you don't have to try and fall asleep. you just know the second you lay down you're going to be asleep in two seconds. i love nights like that.

i've written a novel and i'll be surprised if anyone made it this far. but i learned a huge lesson. and this will never ever happen again. always quadruple check any important emails or messages. check the subject, text, and who you're sending it to before pressing that send button! these are one of those stories i'm going to laugh so hard about down the road, and that i'm grateful for. my future kiddies are gonna get a kick out of this one.

thanks for reading! xo

^here's an e-card i thought was way funny. has nothing to do with my story, but it made me laugh. i swear i have impaired hearing and that's why this happens to me all the time.^

6 comments :

  1. thats happened to me too! ...i can laugh about it now but something i wouldnt want to experience ever. again.

    ReplyDelete
    Replies
    1. oh i'm so glad i'm not the only one! yes i laugh about it now, but never want it to happen again!

      Delete
  2. Jewelz... hahaha oh my gosh. This story is killing me. I'm glad I'm not the only one who cries uncontrollably when I'm in trouble or nervous. I related to this post way too much...including the ecard.

    ReplyDelete
    Replies
    1. hahahaha shelbz me and you both! i can't control it, whyyyyyy?! and i'm glad we both have impaired hearing :)

      Delete
  3. just catching up on your blog (aka creeping, haha) and after reading this story i feel as though we are kindred spirits! i am all too familiar with the uncontrollable crying that comes along with feeling like you've screwed up royally. props to you for owning up to the situation & extra props for writing about it so honestly! hopefully by now everything has smoothed itself over. :)

    ReplyDelete
    Replies
    1. i'm so glad i'm not alone on this! i love when other people know exactly what i'm talking about :) and yes it finally smoothed itself over. hallelujah! thank you for your sweet words! you are too nice!

      Delete